Hello My Spring

Personal Information Processing Policy

Hello, My Spring (the 'Company' hereinafter) values your personal information and complies with the Act on Promotion of Information and Communication Network Use and Information Protection.

Through the Personal Information Processing Policy, the company will inform you about the use and method of personal information you provide, and what measures are being taken to protect personal information.

When the company revises its personal information processing policy, it will announce it through website announcements (or individual announcements).

■ Personal information items collected

The company collects the following personal information for membership registration, counseling, and service applications.

Collection items: name, login ID, password, password question and answer, home phone number, home address, mobile phone number, email, service history, access log, connection IP information, payment history

Personal information collection method: membership registration, written form

■ Purpose of collecting and using personal information

The company utilizes the personal information it collects for the following purposes:

1. Subscribe and manage site membership: Check membership status, use and consult services, deliver announcements, and provide simple login services by linking SNS and third party accounts.

2. Providing goods or services: delivering goods, providing services, providing content, providing customized services, settlement and refund 

3. Marketing and advertising: Identifying web page access frequency or delivering advertising information such as statistics and events on the member's service use 

4. Process all member information transfers that occur when the hosting company transfers

*Information such as service usage records, visit records, defect usage records, IP addresses, cookies, advertisement identifiers, etc. can be automatically generated and collected during the company's service use process. 

*Because the items collected may vary depending on the event you are conducting, you will receive separate consent when you enter the competition, and you will destroy it as soon as you achieve your goal.

■ Retention and use of personal information period

The company shall destroy the information without delay after the purpose of collecting and using personal information is achieved.

■ Procedure and method for destroying personal information

In principle, the company shall destroy such information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and methods are as follows.

Destruction procedure

The information you enter for membership is transferred to a separate DB after the purpose is achieved (in case of paper, separate filing boxes) and is stored for a certain period of time according to the internal policy and other related laws.

Personal information transferred to a separate DB is not used for any purpose other than to be retained unless it is under law.

 Destruction method

- Personal information stored in an electronic file format is deleted using a technical method that cannot play the record.

■ Personal information provided

In principle, the company does not provide users' personal information to the outside world. However, the following cases are not applicable cases below.

- In case users agree in advance

- Where there is a request from an investigative agency in accordance with the provisions of the Act or in accordance with the procedures and methods prescribed by the Act for investigation purposes;

■ Consignment of personal information provided and collected by third parties 

1. The company shall not use the customer's personal information beyond the scope of the "purpose for collecting and using personal information" or provide it to other persons, companies, or institutions.

2. Exceptions include:

(A) Where there is a request from the relevant agency for investigative purposes under the relevant statutes;

(B) Where specific individuals are provided to advertisers, business partners, research organizations, etc. in a form that cannot be identified for statistics preparation, academic research, market research, etc.

(C) Any other request in accordance with the procedures prescribed by the relevant statutes;

In the case of providing personal information according to the above, we will do our best not to indiscriminately provide information against the original purpose of collecting and using it.

■ Protection of personal information of children under the age of 14

The company does not accept membership of children under the age of 14 who require consent from their legal representatives.

■ Matters concerning the installation, operation, and refusal of personal information automatic collection devices;

The company operates 'cookie' that stores and retrieves your information from time to time. Cookies are very small text files that the server used to run o's website sends to your browser and are stored on your computer's hard disk. The company uses cookies for the following purposes:

▶ Purpose of use, such as cookies

- Target marketing and personalized services are provided by analyzing the frequency and visit times of members and non-members, identifying users' tastes and interests, tracking their own homes, and identifying the degree of participation in various events and visits.

You have the option of installing cookies. Therefore, you can allow all cookies by setting options in your web browser, go through verification every time the cookies are saved, or refuse to save all cookies.

▶ How to Reject Cookie Settings

For example, by choosing the option in your web browser, you can allow all cookies, check each time you save cookies, or deny all cookies.

Example of how to set up (for Internet Explorer)

: Tools at the top of your web browser > Internet Options > Personal Information

However, if you refuse to install cookies, you may have difficulty providing the service.

■ Civil service for personal information

The company designates related departments and personal information management managers to protect customers' personal information and handle complaints related to personal information as follows:

■ Revised personal information processing policy and announced thereof

If this Personal Information Processing Policy is amended, changes and contents will be announced at least 7 days in advance through the website or e-mail. However, we will notify you at least 30 days before the effective date of any material changes to your valuable rights or obligations.

Name of person in charge of personal information management: Shim Soo-hyeon

Email: [email protected]